Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

22 September 2017

Rex Short Computer Services 10

I have used Primo for 10 years. I rate them #1 ISPin Taranaki. I fix computers for a job and when I am on site at rural properties Primo wireless hands down provides the fastest most reliable internet.

Pros

Cons

None

22 September 2017

Hugh Mills 8.4

Stable long-term solution

Pros

Cons

22 September 2017

Thelma Muir 7

So hard to understand the best deals
Need a phone broker to help sort me out

Pros

Cons

Phone bill too high

22 September 2017

Emma 10

Best rural provider

Pros

Fantastic company/ team of people to deal with, faults ,outages get fixed asap and you always feel like a valued customer

Cons

Usuage plans could be better for rural providers that are locked into contracts but other than that no faults top company!

22 September 2017

Linda Austin 10

We have been PrimoWireless customers now for 12 months and can not fault them! They are always helpful, either via phone or email. They sort the problem quickly and keep you updated via Facebook on any problems with their network. 10 out of 10 in my book!

Pros

Reliable service, brilliant customer service and value for money!

Cons

NONE

22 September 2017

Ivan Green 9.6

Great company, always obliging, always helpful, always friendly

Pros

Without Primo I would not be connected.

Cons

None

21 September 2017

Daveena Taylor 9.8

Best rural service available

Pros

Great to talk to, speedy service, friendly team and fantastic service where others can't provide.

Cons

I've been with primo since 2014 and think they are great. I know some places that can't get internet... would be great to get this service out there...

21 September 2017

Wayne 10

Awesome customer service. I had a problem with the fibre coming to my house - it wasn't their fault, but they gave me a wireless connection to keep me going within 2 hours of letting them know I had a problem. I've never had service like it.

Pros

Local touch - close to customers, care about their brand.

Cons

None

21 September 2017

Gravetester 9.8

Very good service and company more than happy to recommend

Pros

Local company so know so how where you are so don't have to explain things over and over like other companies

Cons

Only con I can think of is i can only sign up once . Such a good company to deal with

21 September 2017

Megan Brocklehurst 10

Having Primowireless has honesty changed our families lives, after living with overpriced satellite broadband thinking that was our only option we were ecstatic when we were able to install our own receiver, because of Primowireless' mission to get the country folk connected with realistic data packages

Pros

Friendly local staff on the end of the email or phone.
Primowireless supports their community that support them.
Unlimited internet after midnight, which is fantastic for device updates (phones, tablets & xbox)
Affordable overage packages.

Cons

Data Caps, yes we could go unlimited but it is not affordable, and our kids need to know limits of data using.

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